Transforming Lived Experience of Healthcare into a Foundation for Patient and Family-Centred Care (C3)
Drawing on their recent lived experience of the health system as a young cancer survivor and the parent of a disabled child, combined with their leadership experience, Cheryl and Elizabeth will engage the audience in a variety of reflective and interactive experiences focused on enabling patient and family experiences to become integrated into healthcare leadership.
This workshop will begin by creating a safe and supportive space for participants to engage in a reflective, experiential process about lived experiences in the healthcare system and how the healthcare could better support patient and family experiences and perspectives in practice. Cheryl and Elizabeth will share their recent lived experiences of the health care system, and will invite participants to reflect on the physical, emotional, cultural, and spiritual aspects of engaging in the healthcare system and making decisions regarding one's own, or a loved one's care. This will be facilitated by tools such as the spectrum of family engagement (Provincial Family Mental Health and Substance Use Taskforce, 2015). The session will then end with a discussion to identify key characteristics of effective patient and family centred care and imagine how patient and family centred care could better inform healthcare research, education, leadership, and practice.